Contact Information

Service at your fingertips! You can easily request a return, print a free return label, and request certain exchanges via your Order History under "My Account."

Can't find what you need? Our Customer Loyalty Team is available 24/7 for anything you need! We will respond as fast as we can but like all things, there is no guarantee and it might take longer than you like to hear back so patience is greatly appreciated.

(Muscle Velocity believes strongly in a healthy work life balance for employees, so we typically close our support channels on several major U.S. holidays, including: New Year’s Day, MLK Day, President’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.)

1. Email the MV Customer Loyalty Team:

team@musclevelocity.com